Last Updated: March 2026
At Shreenath Fashion, we strive to ensure that every product delivered meets our quality standards. However, if you are not fully satisfied with your purchase, you may request a return, refund, or exchange in accordance with the policy outlined below.
By purchasing from our website, you agree to the terms described in this policy.
1. Business Information
This website is operated by Shreenath Fashion, a Sole Proprietorship business.
Registered Address
Cellar 22, Gopal Tower
Station Road, Maninagar
Ahmedabad – 380008
Gujarat, India
Customer Support Email
care@shreenathfashion.com
WhatsApp Support
+91 7203080089
2. Return and Exchange Eligibility
Customers may request a return or exchange within 7 days of receiving the product.
To be eligible for return or exchange:
- The product must be unused and unwashed
- All original tags must remain attached
- The product must be returned in its original packaging
- The item must be in the same condition as received
Shreenath Fashion reserves the right to reject any return request that does not meet these conditions.
3. Valid Reasons for Return or Exchange
Return or exchange requests may be approved in the following cases:
- The product received is damaged
- The product received is incorrect
- The product has a manufacturing defect
- The customer received the wrong size
All requests are subject to verification and approval by our support team.
4. Non-Returnable Items
Returns or exchanges will not be accepted for the following:
- Products that have been worn, washed, or used
- Products returned without original tags
- Products returned after the 7-day return period
- Customized or altered products
- Products damaged due to customer misuse
- Minor color variations due to screen settings or photography lighting
These cases will not be considered valid reasons for return.
5. Exchange Policy
If an exchange is requested:
- Customers may exchange the product for another size or similar product, subject to availability.
- If the replacement product costs more, the customer must pay the difference.
- If the replacement product costs less, the balance may be refunded or issued as store credit.
Exchange processing will begin only after the returned item has been received and inspected.
6. Refund Policy
Refunds may be issued under the following circumstances:
- Product is damaged
- Product delivered is incorrect
- Product has a manufacturing defect
- Order is cancelled before shipment
Refunds will be processed only after the returned product is received and inspected by our team.
7. Return Request Process
To request a return, refund, or exchange, customers must follow these steps:
- Contact our support team within 7 days of delivery.
- Provide the following information:
- Order number
- Product name
- Reason for return or exchange
- Photographs of the product (if damaged or incorrect)
Requests can be submitted via:
Email: care@shreenathfashion.com
WhatsApp: +91 7203080089
Our team will review the request and provide further instructions.
8. Return Shipping
Once the return request is approved:
Customers may be required to ship the product to our return address.
Return Address
Shreenath Fashion
Cellar 22, Gopal Tower
Station Road, Maninagar
Ahmedabad – 380008
Gujarat, India
Return shipping charges may be borne by the customer, except in cases where the product is damaged or incorrect.
9. Refund Processing Time
After the returned product is received and inspected:
- Refunds will be initiated within 5–7 business days.
The time required for the amount to reflect in the customer’s account depends on the payment method used.
10. Refund Method
Refunds will be processed through the original payment method used at checkout.
Examples:
- Card payments → refunded to the same card
- UPI payments → refunded to the same UPI account
- Online payments processed via Razorpay → refunded through the same gateway
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after customer verification.
11. International Orders
For international orders:
- Return shipping costs must be paid by the customer.
- Shipping fees, customs duties, and taxes may not be refundable.
- Delivery timelines may vary due to customs clearance.
Customers must ensure that returned items are properly packaged.
12. Inspection and Approval
All returned products will undergo inspection upon arrival.
If the returned item does not meet the return conditions outlined in this policy, the return request may be rejected and the item may be sent back to the customer.
13. Fraud Prevention
To prevent misuse of our policies, Shreenath Fashion reserves the right to deny return or refund requests in cases where:
- Repeated return activity is detected
- Fraudulent claims are suspected
- Products appear intentionally damaged
In such cases, appropriate action may be taken.
14. Policy Updates
Shreenath Fashion reserves the right to update or modify this policy at any time.
Changes will be effective immediately upon posting on this page.
Customers are encouraged to review this policy periodically.
15. Contact Us
For return, refund, or exchange assistance, please contact:
Shreenath Fashion
Cellar 22, Gopal Tower
Station Road, Maninagar
Ahmedabad – 380008
Gujarat, India
Email: care@shreenathfashion.com
WhatsApp: +91 7203080089